Four integrations today
Google Calendar, Microsoft Calendar, Gmail and Google Drive — nothing else is claimed as connected yet.
Integrations
NLDONA connects calendars, email and approved company knowledge so customer interactions can use the right context — without turning external providers into business authority.
NLDONA
NLDONA
Supported integrations today — not a marketplace catalog.
Connected tools
Connected apps provide context and delivery. NLDONA keeps the business state governed.
Google Calendar, Microsoft Calendar, Gmail and Google Drive — nothing else is claimed as connected yet.
External systems inform, constrain and deliver. They do not silently become NLDONA’s booking or customer authority.
Authorised users connect what the business needs through Connected Apps in the Control Plane.
More integrations are added deliberately. If it is not on this list, it is not connected yet.
Calendars
External calendars help prevent conflicts — they do not become another booking system.
Connect Google Calendar so selected calendars can contribute busy-time constraints to NLDONA availability.
Bring Microsoft Calendar into the same scheduling picture as Google Calendar.
Google busy time and Microsoft busy time can sit beside NLDONA’s schedule so customers and staff see coherent availability.
External busy time is a constraint. NLDONA remains the business scheduling system — provider event IDs are locators, not a second booking core.
Gmail
Selected Gmail workflows bring inbound business requests into NLDONA — with human confirmation before send.
A business email arrives through the connected Gmail workflow.
NLDONA surfaces items that still need a person.
Your team can review a draft before anything is sent.
Human confirmation remains required before NLDONA sends.
NLDONA is not a full Gmail client. Mailbox-wide search, mass outbound mail, campaigns and unattended outbound replies stay out of scope.
Gmail here is your business mailbox workflow. NLDONA System Transactional Email (account, security and billing notices) is a separate system.
Google Drive
Selected and approved files can contribute to NLDONA’s governed business knowledge.
Authorised users connect Google Drive through Connected Apps.
Choose the company documents that should be considered.
Knowledge is reviewed under your business control model.
NLDONA can use approved knowledge when helping customers.
NLDONA does not index Drive wholesale, auto-trust every file, or edit/delete Drive files as business authority.
Connection health
NLDONA surfaces connection problems that may affect business workflows.
Connected and ready for supported workflows.
Connection is not finished yet.
The app is not connected.
The connection needs to be refreshed.
The connection is impaired and may need attention.
A person should review the Connected Apps status.
Authorised users can manage connected apps from the Control Plane.
Statuses are tenant-facing connection and readiness signals — not provider infrastructure telemetry, tokens or raw webhook errors.
How it works
Providers contribute context and delivery. NLDONA validates and records governed business outcomes.
01
A request arrives on a supported channel.
02
Conversation stays under AI — decisions stay governed.
03
Calendars, Gmail or Drive contribute context or delivery.
04
Business state is checked against NLDONA authority.
05
Bookings, replies and knowledge stay in the governed system.
Busy constraints and outward booking projection.
Inbound inquiry, Needs Reply, draft and confirm-send.
Selected approved files as governed knowledge.
Apps are connected deliberately — not assumed.
Provider access stays limited to what the workflow needs.
Calendars and files can be chosen where the product supports selection.
Tenant permissions decide who can manage connections.
FAQ
Short answers based on current product truth.
Google Calendar, Microsoft Calendar, Gmail and Google Drive. Anything not on that list is not connected yet.
Yes. Google Calendar can contribute external busy time to NLDONA availability, and NLDONA bookings can be projected outward as calendar events. Booking truth remains in NLDONA.
Yes. Microsoft Calendar availability can sit in the same booking picture, with outward projection where configured. Providers do not become a second booking system.
Yes. Connected calendars can contribute busy-time constraints so NLDONA helps prevent double-booking.
Yes. NLDONA can project canonical bookings outward to connected Google or Microsoft calendars. The booking remains governed in NLDONA.
Yes, for selected business email workflows: inbound inquiry evidence, Needs Reply, draft assistance and human confirmation before send.
Outbound Gmail replies need human confirmation before NLDONA sends. NLDONA is not an email marketing platform.
Yes. Selected Google Drive files your business approves can become governed knowledge for answers.
No. NLDONA does not auto-index Drive wholesale or auto-trust every file as business truth.
NLDONA can surface connection problems such as disconnected, re-authentication required or degraded states so your team can reconnect from Connected Apps.
No. Connected apps provide context and delivery. Provider events and IDs do not silently redefine NLDONA’s booking or customer authority.
No. Apple Calendar and CalDAV are not current public integrations.
No. Google Actions Center / Reservations End-to-End is not claimed as a live public integration here. Google Calendar integration is separate.
Try NLDONA
Paste your public website to start a temporary demo under your review.
Public information only. Demo experiences stay isolated from Production.