Voice
Answer and handle supported booking changes by phone.
Demo today · phone in activationThe platform
Customer conversations connected to your entire business.
Voice, chat, scheduling, customers, operations, and connected apps — so AI can help customers while your business stays in control.
ConversationWebsite chat
Can we move Thursday to Friday morning?
Friday 09:30 or 11:00 is open. Which suits you?
Friday at 11:00, please.
Customer
Schedule
- Was
- Thu · 16:00
- Now
- Fri · 11:00
- Service
- Consultation
Business result
Appointment updated · reminder set
Illustrative product scene — not live metrics.
One platform
Every customer interaction connected.
Customers reach you differently. Your business keeps one shared context.
Website chat
Help visitors with the same rules as every other channel.
Demo todayContinue where customers already message you.
After WhatsApp approvalPublic booking
Request times that follow real availability.
Enabled during setupSame information, availability, and customer context across channels.
AI team
One AI team. Two sides of the business.
Different roles, one business context — not separate products.
Customer-facing
AI Receptionist
Answers from approved details, books supported work, and hands over when a person is needed.
Book a consultation for Thursday afternoon.
Thursday 14:30 is open. Shall I reserve it?
Yes — and send a confirmation.
Booked for Thursday 14:30. Confirmation on the way.
Business-facing
AI Secretary
Helps owners see activity, upcoming work, calendar context, and what still needs review.
Needs attentionUpcoming bookingsCalendar contextApproved knowledge
Connected business
Everything stays connected.
A customer request updates schedule, customer context, and operations together.
Customer asks to move an appointment → schedule updates → history updates → operations reflects the outcome.
Customer
Interaction history and preferences when permitted — without turning NLDONA into another CRM.
NLDONA does not claim to identify every caller automatically.
Schedule
Availability, bookings, and changes stay tied to your rules.
- Next
- Fri · 11:00
- Rule
- Inside booking policy
- Channel
- Website chat
Operations
See what NLDONA handled — and what still needs you.
Needs attention
Illustrative workspace — not live KPIs.
Intelligence & safety
AI knows when to answer — and when to involve a person.
Approved knowledge guides answers. Human handoff keeps context when judgment is needed.
Approved knowledge
Website facts, policies, and selected files your business approves — NLDONA should not invent important information.
Human handoff
When a person is needed, relevant conversation and business state can follow so your team does not restart from zero.
Connected apps
Google CalendarExternal busy time connected to scheduling.
Microsoft CalendarMicrosoft availability in the same booking picture.
GmailSelected business email workflows in NLDONA.
Google DriveApproved files become governed knowledge.
If it is not on this list, it is not connected yet.
Control
AI handles the conversation. Your business stays in control.
Important steps check your information and rules before a business action completes.
Approved information
Answers follow facts and policies you review.
Controlled actions
Supported work stays inside your booking and communication rules.
Human handoff
A person can take over with useful context.
Visible outcomes
Results stay available for review and correction.
From setup to live
A clear path to daily operations.
Compact enough to scan. Specific enough to trust.
01
Add your business
Start from your website and facts you approve.
02
Connect your tools
Link calendars, email, or files you choose.
03
Test NLDONA
Try conversations before customers rely on them.
04
Go live
Switch on the channels you are ready to offer.
Clear answers
What people usually need to know.
Short, factual answers for evaluation.
What is NLDONA?
NLDONA is a governed AI Business Operations Platform that connects customer conversations to your business knowledge, customers, scheduling, operations, integrations, and human handoff.
Is NLDONA only an AI receptionist?
No. The AI Receptionist is one role on the same platform as AI Secretary, customer assistance, scheduling, operations, and connected apps.
Which channels does NLDONA support?
Voice, website chat, WhatsApp, and public booking are platform-supported. Activation decides which channels are switched on for your business.
Can NLDONA book, reschedule, and cancel?
Yes, for supported appointment and reservation flows that follow your availability, notice rules, and approved business information.
Does NLDONA support human handoff?
Yes. When a person is needed, relevant conversation and business context can follow so your team does not restart from zero.
Which integrations does NLDONA support today?
Google Calendar, Microsoft Calendar, Gmail, and Google Drive.
How does NLDONA use business knowledge?
Answers come from information your business approves — website facts, policies, and selected connected documents — not invented claims.
How does the business stay in control?
AI handles conversation. NLDONA records supported actions under your rules, keeps tenants separated, and keeps outcomes visible for review.
How do I try NLDONA?
Start from your public website on NLDONA.ai. Intake stays temporary until you review and decide what should go live.
Try NLDONA
See how NLDONA could work for your business.
Paste your public website to start a temporary demo under your review.
Public information only. Nothing goes live without your confirmation.